Printers are notorious for failing frequently. A quick restart of the printer or computer usually fixes most intermittent issues, but occasionally it’s best to reset your printing settings and reinstall the printer completely. Consider this a final troubleshooting step; it’s best to try other options first. You can read our guide for troubleshooting printing problems on macOS for some other potential solutions.
Reset the Printing System
- Search for “Printers” in Spotlight, or open up the “Printers & Scanners” settings from System Preferences.
- The Printers & Scanners window shows a list of all connected printers. If you right-click any of them, you can select “Reset Printing System” from the context menu.
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- Choosing this command wipes all the current settings, and remove all the printers from the list (not just the one you right-clicked). To prevent you from doing this by accident, you’ll need to enter your password.
- Since it removes all the printers from the settings, you’ll have to add them back manually. Make sure your printer is plugged in, and click the “+” button at the bottom of the list. You can view the connected printers, or add a wireless printer over the network.
There are some printers you can’t add from this dialog. If you’re having issues getting a printer reinstalled, consult your printer’s manual or look online for an installer for your printer model.